Did you log in to the correct social account? Uninstall the game and follow the steps again, logging in with any alternative accounts you may have used to save your game.Did you save your original city? If you did not save it through the in-game settings, you will not be able to access that city again on any device.Read our article on underage access to learn more. Mayor Clubs and the Global Market won’t be available on these accounts. If you’ve played the tutorial and still don’t see login buttons, you might be playing on an underage account.No login buttons? You're not done with the tutorial yet, so keep going.Tap the Settings icon and log in with your account.Play through the tutorial until the City Advisor tells you that you're on your own.Login with Facebook, Google Play, Game Center, or Sign in with Apple.ĭid you get a new device or need to reinstall your game? Here’s how to recover your saved city:.

This lets you recover your saved city if you need to reinstall the game. Protect your city by saving your game to Facebook, Google Play, Game Center, or Sign in with Apple. SimCity BuildIt automatically saves your progress to your device, but you can lose your game data if you lose your device or have to uninstall the game. Read about online access for child accounts. You may not be able to use some game features if you have a child account. Saving it lets you protect your progress and recover your city in most cases. Save your city by logging in to Facebook, Google Play, Game Center, or Sign in with Apple.

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